Frequently Asked Detailing Questions
- Clean Steam Mobile
- Apr 21
- 5 min read
Q: What’s included in a Full Detail?
A: Great question! Our Full Detail includes a full interior and exterior transformation. Inside, we deep clean carpets and seats using hot water extraction, clean and condition leather, steam clean vents and surfaces, and much more. Outside, your car gets a premium hand wash, bug and tar removal, clay bar if needed, and a 3-month wax sealant on the body, tires, and windows. Pricing starts at $225 for coupes, $250 for sedans, and $275 for trucks and SUVs—depending on size and condition.
Q: How much is a basic detail?
A: Our Basic Detail is great for maintenance or budget-friendly cleanups. It includes a premium exterior wash, 1-month wax, bug and tar removal, interior vacuum, wipe down of plastics, and more. Pricing starts at $125 for coupes, $150 for sedans, and $175 for larger vehicles.
Q: What’s the difference between a Basic and a Full Detail?
A: The Basic is a great surface-level clean with some protection, but the Full Detail goes deep—steam cleaning, seat shampoo, odor removal, stain extraction, and more. If you want that “brand-new car” feel, Full Detail is the way to go.
Q: Do you remove stains from seats or carpets?
A: Yes! Our Full Detail includes industrial hot water extraction for stain removal. Tough or set-in stains may take extra time, but we’ve got powerful tools to handle them.
Q: How long does a detail usually take?
A: For a Full Detail, plan for 2.5 to 4 hours depending on the vehicle size and condition. A Basic Detail usually takes 1.5 to 2 hours.
Q: Do you come to my location?
A: Yes! We’re fully mobile and bring everything we need to detail your vehicle right at your home or office. Just make sure we have space to work and access to your car.
Q: Do you clean pet hair?
A: Definitely. We offer pet hair removal as an add-on, priced between $30 and $50 depending on severity.
Q: Can you get rid of smoke or bad smells?
A: We do! Our Full Interior Detail includes odor neutralization and steam disinfection. It’s perfect for removing smoke, mildew, or food odors.
Q: What’s the cost for larger vehicles like trucks or vans?
A: For Full Details, larger vehicles like trucks, SUVs, or minivans range between $275 and $475. For Basic Details, they range from $175 to $200, depending on condition.
Q: Do you offer engine cleaning?
A: Yes! We offer engine bay cleaning as an add-on for $75. It includes a degrease, rinse, and light detail—great for selling a car or just keeping things tidy.
Q: Do you offer ceramic coating or paint protection?
A: We do! Our ceramic options start at $350 for 1-year protection, and go up to $950 to $1,400 for a 4–5 year Gtechniq ceramic coating with full paint correction. It keeps your car looking glossy and protects against UV, dirt, and contaminants.
Q: How do I book an appointment?
A: I can book it for you right now, or you can also book online. Let’s get you scheduled—what day works best?
Q: Can you work on cars with mold or mildew?
A: Yes, but vehicles with mold or health hazards will have an increased cost due to the extra labor and safety steps involved. I can get more details and provide an estimate for you.
Q: Do you clean headliners?
A: Yes! Headliner cleaning is included in the Full Detail. If you’re dealing with stains or smoke, it’ll make a big difference.
Q: What if my car has sap, tar, or algae from sitting under a tree?
A: No problem—we deal with that often. If there’s built-up tar or algae, we may need to increase the price depending on severity, especially for a clay treatment or decontamination.
Q: Do you restore headlights?
A: Yes! We offer headlight restoration for $95, which includes sanding, polishing, and applying a long-lasting UV coating.
Q: What kind of wax or sealants do you use?
A: Our Basic Detail includes a 1-month wax sealant, and the Full Detail includes a 3-month sealant on paint, tires, and windows. We also offer ceramic sealants that last from 1 to 5 years.
Q: Can I add a clay bar treatment?
A: Yes! It’s included if needed in the Full Detail, or you can add a full clay and iron decontamination for $100 to $150.
Q: Do you offer maintenance plans?
A: Yes! Ask us about our weekly, bi-weekly, or monthly maintenance packages. It’s perfect if you want to keep your vehicle fresh all year long.
Q: Can I customize my own package?
A: Absolutely! We can tailor a service just for your needs and budget—whether you want to focus on the interior, exterior, or add specific services like ceramic coating or paint correction.
Q: Do you offer detailing for very dirty or neglected vehicles?
A: We do! If your vehicle hasn’t been cleaned in a while or has heavy buildup, we recommend our Full Detail, which ranges from $225 to $475 depending on size and condition. For extremely dirty or neglected vehicles, there may be an additional charge, but we’ll always give you a fair estimate.
Q: How do I know which service is right for me?
A: No problem—I can help with that! If your car needs deep cleaning inside and out, go with the Full Detail. If it’s in decent shape and just needs a refresh, the Basic Detail might be perfect. I can ask a few quick questions and recommend the best fit for your car and budget.
Q: Can I add ceramic coating later if I already got a detail?
A: Yes! You can upgrade anytime. In fact, we’ll lightly polish and prep the surface before applying the coating to make sure it bonds properly. Just let us know when you’re ready!
Q: What payment methods do you accept?
A: We accept cash, card, Zelle, Cash App, and Apple Pay. If you have a preferred payment method, just let us know during booking.
Q: Do you offer mobile services in my area?
A: We’re based in Buford, GA, and we serve all of Gwinnett County and surrounding areas. I can check your zip code real quick to confirm service availability.
Q: Is the Full Detail safe for kids’ car seats and strollers inside the vehicle?A: Absolutely. We use non-toxic, child-safe products, and everything is steam cleaned and fully rinsed. If you have specific concerns, let us know and we’ll be extra cautious.
Q: Will your services remove water spots or swirl marks?
A: Light water spots may come off during the Full Detail or clay bar treatment. For swirl marks or deeper imperfections, we recommend paint correction or enhancement, starting at $450.
Q: Can you detail my car while I’m at work?
A: Yes! As long as we have access to your vehicle and a safe space to work, we can complete the detail while you're inside. Most customers love the convenience.
Q: Can I get multiple cars detailed at once?
A: Absolutely! We offer multi-car discounts and fleet packages. Whether it’s two family cars or a whole business fleet, we’ve got you covered. Want me to get you a quote?
Q: What if it rains during my scheduled detail?
A: Great question! We always monitor weather closely. If it looks like rain, we’ll reschedule at your convenience or find a covered space. Your satisfaction is our priority.
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